Privacy Policy

Effective Date: January 1, 2026 | Last Updated: September 2026

1. Introduction

At Samanvi Digital Solutions ("SDS", "we", "our", or "us"), we are deeply committed to safeguarding the privacy and security of your personal and corporate information. This Privacy Policy outlines how we collect, process, store, and protect data when you interact with our website, inquire about our ICT products and services, or engage with our technical team.

2. Information We Collect

We collect information necessary to provide enterprise ICT, connectivity, cloud, and voice services, including:

• Contact Information: Full name, corporate email address, mobile phone numbers, company name, and job designation.
• Service Requirements: Bandwidth requirements, office branch locations, estimated voice concurrent channels, and cloud migration timelines.
• Technical Data: IP address, browser type, referral URLs, and interactions with our digital portals.

3. How We Use Your Information

Your information is utilized solely for legitimate business purposes:

• Providing customized quotations, feasibility checks, and provisioning leased line and cloud services.
• Fulfilling customer support requests, SLA escalations, and technical consultations.
• Sending periodic operational notices, maintenance schedules, and verified service updates.
• Complying with regulatory telecom mandates and Indian cyber laws.

4. Data Protection & Confidentiality

We implement rigorous administrative, physical, and technological security controls—including encryption, secure sockets layer (SSL), and role-based access—to prevent unauthorized access, loss, alteration, or disclosure of confidential corporate data.

5. Third-Party Sharing & Telecom Governance

We do not sell, rent, or trade your personal or business information to third-party advertisers. Information is only shared with authorized upstream telecommunication carriers, cloud providers (such as Microsoft Azure and Google Cloud), or regulatory authorities where strictly required to activate and maintain your requested services.

6. Your Privacy Rights

You have the right to request access to, correction of, or deletion of your corporate contact data held in our systems. For any data inquiries or to update your preferences, please contact our data governance desk at info@samanvidigitalsolutions.com.

7. Contact Information

If you have any questions or concerns regarding this policy, please reach out to us at:

Samanvi Digital Solutions
Email: info@samanvidigitalsolutions.com
Phones: +91 85534 37892 / +91 73533 56233 / +91 99866 75652
WhatsApp: +91 99866 75652